Larry Baumgart

Here’s your new Mercy Flight cell phone! If you are UPGRADING, or REPLACING an existing iPhone, there are some important steps you need to take, as our phones are automatically entered into a mobil...

Here are some steps to try, when .pdf's open in Chrome, not Adobe Make sure Adobe (reader or Pro if you have it) is set as default app for .pdfs check for a .pdf extension in Chrome, and disable G...

From Anne Borrelli's email 10/02/2024: Good afternoon All,  Over the past few days many people have reached out to ask how to complete and send checklists to a preceptor or to me, or have sent chec...

Q: How long are Triage Records visible in MobileTouch? A: Triage Records are only visible for 2 days from their point of creation in MobileTouch.   Triage records that are not converted to ePCRs wi...

Several folks lately have had patients that live out of state, and getting their address into MobileTouch can be tricky, especially if they live in a town/city that has a match in NY or Pa.The tric...

Difficulty in locating the SCANS folders (like Sansio and attaching scans) appears to be caused by WINDOWS not wanting to display “Public Desktop” Items (like the SCANS folders when browsing for at...

  In the PCR, go to Form Actions > Attachments Select Add Attachments If the explorer window that pops up does NOT take you to the scans folder.. Scroll UP in the left hand pane, and find...

Open the shortcut on the MFHOME page to get to Sansio MobileTouch You will see: CLICK “Configure this Device” You will now have a login screen After entering user name / password, you wil...

The paging software lives on the network, and requires Supervisor level network access (minimally) to access. From the Mercy_Home intranet page (shortcut on desktops), select "Supervisors"   ...

If you encounter the above error, before contacting IT Help, you can try re-installing the mobiletouch App/Data by going to: http://emr-mobiletouch.healthems.com/support and doing the clear all dat...